Overview
Orlando, the county seat of Orange County in central Florida, had a U.S. Census Bureau ACS 2023 estimated population of 311,732. The city's Public Works Department houses the Water Reclamation Division, which the city identifies as the fifth-largest municipal wastewater facility in Florida. The division collects and treats approximately 45 million gallons of wastewater daily, operating three water pollution control facilities — Iron Bridge, Conserv I, and Conserv II — that together receive flows from the city and portions of surrounding Orange and Seminole Counties.
Orlando's low-lying, lake-dotted karst terrain, with shallow aquifers and sandy soils, shapes the design of its sewer infrastructure. The system relies on pressurized collection and regional treatment rather than gravity-fed discharge to open water — a practical response to the region's geography. The subtropical climate, with frequent heavy rainfall, contributes to recognized inflow and infiltration loads that wastewater operators manage across the system. Sewer billing for city-served properties appears on bills issued by the Orlando Utilities Commission (OUC), a municipally owned commission, reflecting the operational integration between the Water Reclamation Division and OUC's water service infrastructure.
Treatment Facilities and Collection Infrastructure
The Iron Bridge Water Pollution Control Facility is Orlando's largest wastewater plant, designed to serve approximately 400,000 people across cities and unincorporated areas in both Orange and Seminole Counties. The facility's regional reach reflects the multi-jurisdictional character of central Florida's utility landscape and distinguishes it from a purely municipal installation. Iron Bridge is also the site of the city's Industrial Waste Pretreatment program, which governs discharges from commercial and industrial sources before they enter the collection system.
Alongside Iron Bridge, the Water Reclamation Division operates the Conserv I and Conserv II facilities. According to the city's Industrial Waste Pretreatment program documentation, the three plants collectively receive approximately 36 million gallons of wastewater per day from the combined service area, with total daily treatment reaching approximately 45 million gallons when all flows are counted. The city maintains a dedicated Iron Bridge Water Pollution Control Facility Improvements project page, indicating ongoing capital investment at the facility.
The Private Sewer System Management Program, administered by the Water Reclamation Division, governs sanitary sewer collection systems where the lateral or collection infrastructure is privately owned rather than city-owned. This program is particularly relevant in Orlando's urban environment, where, as of the U.S. Census Bureau ACS 2023, 60.3% of the city's 146,615 housing units are renter-occupied — a tenure profile that increases the proportion of multi-family and commercially managed sewer connections subject to private ownership arrangements.
Billing and Rate Structure
Sewer charges for properties served by the City of Orlando's system appear on bills issued by the Orlando Utilities Commission (OUC), a municipally owned commission that pumps approximately 35 billion gallons of water per year across a service area of roughly 200 square miles. The water reclamation fee is calculated based on metered water use, meaning OUC's measurement of a property's water consumption directly determines the sewer charge on the same bill. The Understand Your Sewer Bill resource, maintained by the Water Reclamation Division, explains the billing structure and the role of the division's billing team in administering fees.
The stormwater utility fee is billed separately from the sewer charge. As documented by the city's Stormwater Utility Fee page, that charge appears annually on property tax bills rather than on OUC utility statements — a distinction that reflects the division of infrastructure cost recovery across multiple billing mechanisms in Orlando.
The city's Not-for-Profit Impact Fee Assistance Program provides matching grants of up to $50,000 to eligible 501(c)(3) organizations to offset sewer and transportation impact fees, as documented on the City of Orlando's official website. This program is relevant when nonprofit organizations connect new or expanded facilities to the city sewer system and face impact fee obligations.
Orange County Utilities and Regional Context
Properties in unincorporated portions of Orange County are served not by the City of Orlando's Water Reclamation Division but by Orange County Utilities, a separate entity operating under the Orange County Board of County Commissioners. Its administrative offices are located at 9150 Curry Ford Road, Orlando. Orange County Utilities administers water, wastewater, reclaimed water, and solid waste services for unincorporated areas, and also operates a biosolids program. The two systems — city and county — serve adjacent but distinct service territories, and a property's governing utility is determined by whether it lies within the incorporated city limits or in an unincorporated area.
The Orange County Board of County Commissioners approved updated water, wastewater, and reclaimed water rate schedules effective October 1, 2025, per Orange County Utilities' 2025 rate documentation. The Iron Bridge Water Pollution Control Facility, though operated by the City of Orlando, serves a regional area that spans portions of both Orange and Seminole Counties, illustrating that the boundary between city and county sewer systems is not absolute at the treatment level — regional flows converge at Iron Bridge regardless of the retail utility serving a given property.
Recent Developments
In July 2024, the City of Orlando Water Reclamation Division formalized a partnership with 374Water Inc. (NASDAQ: SCWO) to deploy the company's AirSCWO technology at the Iron Bridge Water Pollution Control Facility. According to 374Water's July 2024 public disclosure via AccessNewswire, the installation is designed to serve as a commercial-scale demonstration of Supercritical Water Oxidation (SCWO) technology for destroying PFAS compounds and other organic contaminants in wastewater biosolids. The pilot was co-initiated through a Florida Department of Environmental Protection (FDEP) Clean Water State Revolving Fund grant targeting emerging contaminants, as documented in a March 2024 U.S. EPA case study on the City of Orlando Water Reclamation Division.
Separately, the U.S. EPA's Water Infrastructure Finance and Innovation Act (WIFIA) program invited the City of Orlando to apply for an $18 million WIFIA loan for pretreatment improvements at Iron Bridge and construction of a 3–4 million gallon reclaimed water storage and repump facility, as further detailed on the EPA's WIFIA project page for the Iron Bridge facility. This federal financing invitation underscored Iron Bridge's designation as a regional facility of statewide significance. The city continues to maintain a dedicated capital improvements project page for Iron Bridge, reflecting ongoing investment at the plant.
Programs and Data Resources
The City of Orlando's Utilities Data Portal, maintained by the Public Works Department, provides contractors and engineers with access to wastewater and stormwater infrastructure inventory data for project planning purposes. The portal supports the technical due diligence required when connecting new development or modifying existing connections to the city's collection system.
The Private Sewer System Management Program establishes the regulatory framework under which privately owned sanitary sewer collection systems — serving homes, buildings, and businesses where laterals or collection lines are not city property — are managed and overseen by the Water Reclamation Division. Given that the U.S. Census Bureau ACS 2023 records a 15.5% poverty rate and a majority-renter housing stock in Orlando, the intersection of private sewer system ownership, multi-family building management, and utility billing policy is a persistent feature of the city's wastewater governance landscape.
For eligible nonprofit organizations, the Not-for-Profit Impact Fee Assistance Program offers matching grants of up to $50,000 to offset sewer and transportation impact fees, administered by the City of Orlando. This program represents one of the few direct financial assistance mechanisms the city documents in connection with sewer connection costs for specific categories of organizations.
Sources
- Water Reclamation Division - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Water-Reclamation-Division Used for: Overview of wastewater collection and treatment services; meeting state and federal standards; division's role serving Orlando and Central Florida
- Understand Your Sewer Bill - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Water-Reclamation-Division/Understand-Your-Sewer-Bill Used for: Sewer billing structure; water reclamation fee appearing on OUC bills; billing team administration
- Iron Bridge - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Water-Reclamation-Division/Industrial-Waste-Pretreatment/Iron-Bridge Used for: Iron Bridge Water Pollution Control Facility design capacity; service population of approximately 400,000 across Orange and Seminole Counties
- Industrial Waste Pretreatment - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Water-Reclamation-Division/Industrial-Waste-Pretreatment Used for: Three city wastewater plants (Iron Bridge, Conserv I, Conserv II) receiving approximately 36 million gallons per day
- Orlando Iron Bridge Regional Water Reclamation Facility Pretreatment Improvements and Reclaimed Water Storage and Repump Facility | US EPA https://www.epa.gov/wifia/orlando-iron-bridge-regional-water-reclamation-facility-pretreatment-improvements-and Used for: WIFIA loan invitation for Iron Bridge; 3–4 million gallon reclaimed water storage tank; pretreatment improvements
- U.S. EPA Invites Five Projects in Florida to Apply for a Total of $689 Million in Water Infrastructure Loans | US EPA https://www.epa.gov/newsreleases/us-epa-invites-five-projects-florida-apply-total-689-million-water-infrastructure Used for: $18 million WIFIA loan invitation for City of Orlando Iron Bridge pretreatment improvements and reclaimed water storage
- City of Orlando Water Reclamation Division – Emerging Contaminants Case Study (US EPA, March 2024) https://www.epa.gov/system/files/documents/2024-03/emerging-contaminants-florida-case_study.pdf Used for: FDEP-funded SCWO pilot at Iron Bridge for PFAS destruction; Clean Water SRF emerging contaminants grant; FDEP testing goals
- 374Water Deploying its Innovative AirSCWO Waste Destruction Technology to the City of Orlando's Iron Bridge Water Pollution Control Facility – AccessNewswire, July 2024 https://www.accessnewswire.com/newsroom/en/utilities/374water-deploying-its-innovative-airscwo-waste-destruction-technology-to-the-city-of-orla-889518 Used for: 2024 partnership with 374Water Inc.; 45 million gallons per day treatment volume; fifth-largest municipal facility in Florida designation; AirSCWO deployment details
- Water Services | OUC – The Reliable One https://www.ouc.com/about/water-services/ Used for: OUC water service area (approximately 200 square miles); 35 billion gallons per year pumped; PFAS compliance; service to City of Orlando and portions of Orange County
- Utilities Department | Orange County Florida Newsroom https://newsroom.ocfl.net/directory/utilities-department/ Used for: Orange County Utilities providing wastewater, reclaimed water, and solid waste to unincorporated Orange County; contact information; biosolids program
- Water Service – Orange County Florida https://www.orangecountyfl.net/watergarbagerecycling/waterservice.aspx Used for: Orange County Board of County Commissioners rate approval effective October 1, 2025; billing adjustment resolution
- Water, Wastewater & Reclaimed Water Rates – Orange County Utilities 2025 https://www.ocfl.net/Portals/0/Library/Water-Garbage-Recycle/docs/WaterWastewaterReclaimedWaterRates-OCU-CERT.pdf Used for: Orange County Utilities rate schedule effective 2025; administrative address 9150 Curry Ford Road, Orlando
- Private Sewer System Management Program - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Water-Reclamation-Division/Private-Sewer-System-Management-Program Used for: Private sewer system management program description; collection systems serving homes, buildings, and businesses
- View Wastewater and Stormwater Utilities Data - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/View-Wastewater-and-Stormwater-Utilities-Data Used for: Utilities Data Portal for contractors and engineers; wastewater and stormwater inventory access
- Stormwater Utility Fee - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works/Streets-and-Stormwater-Division/Stormwater-Utility-Fee Used for: Stormwater utility fee billed annually on property tax bill; separate from sewer/water reclamation fee
- Iron Bridge Wastewater Plant Improvements - City of Orlando https://www.orlando.gov/Building-Development/City-Projects/Iron-Bridge-Water-Pollution-Control-Facility-Improvements Used for: Ongoing capital improvement projects at Iron Bridge Water Pollution Control Facility
- Not-for-Profit Impact Fee Assistance Program - City of Orlando https://www.orlando.gov/Building-Development/Business-Incentives/Business-Incentive-Programs/Not-for-Profit-Impact-Fee-Assistance-Program Used for: Matching grant up to $50,000 for 501(c)(3) organizations to offset sewer and transportation impact fees
- Public Works Department - City of Orlando https://www.orlando.gov/Our-Government/Departments-Offices/Public-Works Used for: Public Works Department as administrative home of Water Reclamation Division; infrastructure planning, design, construction, and operation
- U.S. Census Bureau American Community Survey (ACS) 2023 https://www.census.gov/programs-surveys/acs Used for: Population (311,732), median age (35.1), median household income ($69,268), median home value ($359,000), poverty rate (15.5%), unemployment rate (5.3%), labor force participation (81.7%), housing units (146,615), households (126,665), owner/renter occupancy rates, median gross rent ($1,650)