St. Lucie County veterans services

The county office that helps veterans file VA claims, books seats on the free West Palm Beach van and writes property tax letters.


Short answer: St. Lucie County Veteran Services, reached at 772-337-5670, helps veterans and families file VA claims for compensation, pension, health care, education, home loans, burial and survivor benefits, replaces lost DD-214s and writes property tax exemption letters, mostly by in-person or virtual appointment through its Fort Pierce and Port St. Lucie offices. It also runs a free weekday van, by reservation only, to the Thomas H. Corey VA Medical Center in West Palm Beach.

Last verified: October 22, 2026, against the sources listed at the end of this page.

What does St. Lucie County Veteran Services do for veterans?

St. Lucie County Veteran Services is the county division that counsels veterans and their families on VA benefits under federal and state law and drives veterans to their VA medical appointments at no cost (St. Lucie County Veteran Services).

The division is part of county government. Its stated mission is to serve veterans and their families and act as their principal advocate, and its work runs along three lines: counseling and help with VA benefit applications under federal and state law, transportation at no cost to the VA hospital in West Palm Beach for veterans who are disabled or disadvantaged, and a network with other social agencies in the county (Veteran Services mission). Visitors work with accredited Veteran Services Officers and professional staff. The office line is 772-337-5670 and the fax is 772-337-5678 (Veteran Services contact).

Services listed by St. Lucie County Veteran Services, read October 22, 2026
AreaWhat the county lists
Disability and incomeService connected compensation claims; non-service connected pension claims
Health careHealth care application; transportation to scheduled West Palm Beach VA Medical Center appointments
Education and housingEducation application; home loan guarantees
Families and survivorsDependent and survivors benefits; burial benefits application
PaperworkLost military records and requests for a DD214; property tax exemption letters

Every service in the table comes from the division's own list (What services does Veteran Services provide). The county adds that it does not pay bills or give financial help directly, but works with several organizations that do (Veteran Services FAQ).

How does a St. Lucie County veteran get an appointment, and what should they bring?

Veterans call 772-337-5670 to book an in-person or virtual appointment at the county's Fort Pierce or Port St. Lucie office, and the DD-214 is the document the office reviews first (Veteran Services Locations and Hours; Veteran Services FAQ).

The division states plainly that every veteran is not eligible for the same benefits, and asks veterans to schedule an appointment so staff can review the DD-214 and explain which benefits apply (Veteran Services FAQ). The Locations and Hours page describes the Fort Pierce and Port St. Lucie offices and tells veterans to call to schedule an in-person or virtual appointment (Locations and Hours). The same page carries a directory of 17 facilities that includes nearby VA clinics, Vet Centers and cemeteries.

Walk-ins are limited at the St. Lucie County offices. In the division's monthly statistics, the September 2026 line shows 501 scheduled appointments and 6 walk-in appointments, with walk-ins labeled tax and income verification letters only (Veteran Services monthly stats). The same table counts 1,053 phone calls received that month.

How does the free van to the West Palm Beach VA Medical Center work?

St. Lucie County runs a free van, Monday through Friday and by reservation only, that takes veterans with a scheduled appointment to the Corey VA Medical Center in West Palm Beach (Veterans Transportation page).

St. Lucie County veterans van, as posted on the county transportation page, October 22, 2026
ItemPosted rule
Fort Pierce pickupRoger E. Poitras Administration Annex, 2300 Virginia Avenue; park behind the building on the 23rd Street side; departs 6:15 a.m.
St. Lucie West pickupSouth County Annex, 250 NW Country Club Drive, Port St. Lucie; park in front of the South County Courthouse building; departs 6:30 a.m.
Appointments servedConfirmed appointments between 8:30 a.m. and 11:30 a.m.
BookingCall 772-337-5670; up to three weeks ahead of a confirmed appointment
ReturnLeaves West Palm Beach no later than 12:30 p.m.

A service update on the county page says one vehicle now serves both pickup points in sequence rather than two separate vehicles. Reservations are now required, walk-up riders are no longer guaranteed a seat, and riders are asked to arrive a few minutes early (Veterans Transportation service update). All county veteran vehicles carry video cameras with audio. The medical center sits at 7305 North Military Trail, West Palm Beach, FL 33410-7417 (VA, Thomas H. Corey VA Medical Center).

Area Regional Transit, the county bus system, does not run to the VA hospital in West Palm Beach; the county FAQ points riders to the Veteran Services line instead (Veteran Services FAQ). Veterans who live in a neighboring county call their own office: Indian River County 772-226-1695, Martin County 772-288-5460 and Okeechobee County 863-763-6950, option 5 (Veteran Service Offices by county).

Who is allowed to help with a VA claim, and does it cost anything?

VA states that the services an accredited Veterans Service Organization representative provides on a claim are always free, and Florida law sets who St. Lucie County may hire as a veteran service officer (VA accredited representative FAQs; Florida Statutes 292.11).

Outside St. Lucie County government, the VA Office of General Counsel accredits three kinds of representatives: Veterans Service Organization representatives, attorneys and claims agents. An accredited VSO representative can gather evidence, file a claim, request a decision review and talk with VA on the veteran's behalf. Accredited attorneys and claims agents may charge fees only after VA has decided the initial claim and a signed fee agreement and VA Form 21-22a are on file (VA accredited representative FAQs).

Under Florida Statutes 292.11, each board of county commissioners, St. Lucie County's included, may employ a county veteran service officer and pay for an office, clerical help and supplies. The officer must be a veteran, or the surviving spouse of one, and hold a 2-year degree or a high school diploma with 4 years of administrative experience. The Florida Department of Veterans' Affairs certifies candidates, and each officer must finish the department's training program and pass its test before taking on any duties, then attend periodic refresher courses (Florida Statutes 292.11).

How do St. Lucie County veterans replace a DD-214 or get a property tax letter?

A lost DD-214 can be requested free from the National Archives, and the St. Lucie County office lists help with that request and property tax exemption letters among its services (National Archives, Request Military Service Records; Veteran Services services list).

For a St. Lucie County veteran missing discharge papers, the National Archives states that recent military service records are not online, but most veterans and their next of kin can obtain free copies of the DD Form 214, the Report of Separation, through the eVetRecs online request or a mailed or faxed SF-180 (National Archives). Requests for lost military records and DD214s are on the county division's service list (Veteran Services).

Property tax relief for veterans is set by state law and handled through the St. Lucie County Property Appraiser. Under Florida Statutes 196.081, the homestead of an honorably discharged veteran is exempt from taxation when a United States government or VA letter certifies a total and permanent service-connected disability and the veteran lived in Florida permanently as of January 1 of the year claimed (Florida Statutes 196.081). The Property Appraiser's exemption list also names a $5,000 service connected disability exemption, a permanently disabled veteran's property tax discount on homestead property and an exemption for deployed active duty military personnel, and it keeps a Fort Pierce office at 2300 Virginia Avenue and a Saint Lucie West office at 250 NW Country Club Drive, Port Saint Lucie, with the main line 772-462-1000 and 772-462-1021 for exemption questions (Property Appraiser, Learn About Exemptions).

How many veterans live in St. Lucie County, and how much VA money reaches them?

The county's fiscal year 2025 report counts 22,821 veterans receiving VA benefits and $504,623,211 in total VA distributions to St. Lucie County veterans (VA Federal Benefit Distribution Report, FY2025).

VA distributions to St. Lucie County veterans, fiscal year 2025, as printed in the county report
CategoryAmount
Compensation, Pension and DIC for Widows$278,400,838
Education, Vocational Rehabilitation and Employment$17,073,416
Insurance and Indemnities$686,277
Medical Care$206,769,197
Memorial Benefits$1,693,483
Total 2025 VA Distributions$504,623,211

The same county page prints two different veteran counts for 2025: 22,821 veterans receiving benefits, according to the VA, and a veteran population of 24,969 according to U.S. Census Bureau statistics (Veteran Services, FY2025 report). Its notes explain that the VA Office of the Actuary estimates are based on veterans receiving VA benefits, and the Locations and Hours page speaks of more than 22,000 veterans (Locations and Hours). For earlier years the county lists a veteran population of 22,945 and total distributions of $430,607,375 in 2024, and 23,772 and $388,409,000 in 2023 (prior-year comparisons).

The county's own reading of those figures is that the veteran population fell by 124 while VA distributions rose by $74,015,836 between 2024 and 2025, an increase of 17%, and it adds that medical care dollars are counted by where patients live, not where care is delivered (report notes). The division also helps surviving spouses apply for Dependency and Indemnity Compensation when a veteran dies of a service-connected disability (report notes on DIC). Last verified: October 22, 2026, with the county Veteran Services, transportation and locations pages, Florida Statutes 292.11 and 196.081, the Property Appraiser exemption list, the VA medical center and accredited representative pages and the National Archives records page all fetched again for this St. Lucie County guide.

Frequently asked questions

What number reaches St. Lucie County Veteran Services?

The office line is 772-337-5670 and the fax is 772-337-5678. The same number books appointments and seats on the free VA van.

Does St. Lucie County Veteran Services charge for help with a VA claim?

VA states that services from an accredited Veterans Service Organization representative on a claim are always free. The county describes its own role as counseling and help with VA benefit applications, and it states that its van rides cost veterans nothing.

Can a veteran walk in without an appointment?

Mostly no. The division's monthly statistics label walk-in appointments as tax and income verification letters only, so claims and other benefit work go through a scheduled appointment.

Does Area Regional Transit go to the VA hospital in West Palm Beach?

No. The county FAQ says ART does not offer that service; veterans call Veteran Services at 772-337-5670 to reserve a seat on the county van instead.

Is there a Florida veterans ID card?

The county FAQ says Florida does not have a veterans ID card for all veterans, but a veteran enrolled in VA health care or with a service-connected disability may qualify for a VA ID.

Sources

  1. St. Lucie County, Veteran Services https://www.stlucieco.gov/departments-and-services/veteran-services Used for: mission, services list, FAQ, monthly statistics, FY2025 VA distribution report, phone and fax
  2. St. Lucie County, Veterans Transportation: Hospital Transportation https://www.stlucieco.gov/departments-and-services/veteran-services/veterans-transportation Used for: van schedule, pickup sites, reservations, neighboring county phones
  3. St. Lucie County, Veteran Services Locations and Hours https://www.stlucieco.gov/departments-and-services/veteran-services/locations-and-hours Used for: Fort Pierce and Port St. Lucie offices, in-person or virtual appointments, more than 22,000 veterans
  4. Florida Statutes 292.11, County and city veteran service officer https://www.flsenate.gov/Laws/Statutes/2025/292.11 Used for: county authority, qualifications, FDVA certification and training
  5. VA, Thomas H. Corey VA Medical Center https://www.va.gov/west-palm-beach-health-care/locations/west-palm-beach-va-medical-center/ Used for: address of the medical center
  6. VA, Accredited representative FAQs https://www.va.gov/resources/va-accredited-representative-faqs/ Used for: three types of accredited representatives, VSO help free
  7. National Archives, Request Military Service Records https://www.archives.gov/veterans/military-service-records Used for: free DD Form 214 copies, eVetRecs, SF-180
  8. Florida Statutes 196.081, exemption for permanently and totally disabled veterans https://www.flsenate.gov/Laws/Statutes/2025/196.081 Used for: homestead exemption conditions
  9. St. Lucie County Property Appraiser, Learn About Exemptions https://www.paslc.gov/211/Learn-About-Exemptions Used for: veteran exemption names, offices, phone
Last updated: October 22, 2026

Published by Rytas Dirse, Solo Founder & AI Architect

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